Privacy Policy

Last Updated: [Insert Date]

At Sorel Shop, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website ladyfootwearsales.com. By using our site, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide you with a seamless and personalized shopping experience. The types of data we collect include:

• Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, billing address, and payment details (e.g., credit card information processed securely via our payment partners).
• Transaction Data: Details about your purchases, including product preferences, order history, and payment method.
• Technical Data: Information such as your IP address, browser type, device information, and pages visited on our site, collected through cookies and similar technologies.
• Communication Data: If you contact our customer service team via email (e.g., [email protected]), we may retain your messages and responses.

2. How We Use Your Information

We use your data for the following purposes:

• To process your orders and facilitate payments through secure methods like Visa, MasterCard, JCB, and PayPal.
• To communicate with you about your orders, account updates, and promotional offers (if you opt-in).
• To improve our website, products, and services based on your preferences and browsing behavior.
• To ensure the security of our website and prevent fraud.
• To comply with legal obligations and enforce our terms of service.

3. Sharing and Disclosure of Information

We value your trust and do not sell your personal information to third parties. However, we may share your data with:

• Payment Processors: Trusted partners like Visa, MasterCard, JCB, and PayPal to securely process transactions.
• Shipping Providers: To deliver your orders to your address (e.g., global shipping carriers, excluding remote areas in Asia and select regions).
• Service Providers: Companies that assist us with website hosting, analytics, marketing, and customer service, all of whom are bound by confidentiality agreements.
• Legal Authorities: If required by law or to protect our rights and the safety of our customers.

4. Data Storage and Security

We implement industry-standard measures to safeguard your information:

• All payment transactions are encrypted using SSL (Secure Socket Layer) technology, ensuring your financial data remains confidential.
• Your personal information is stored on secure servers located in the United States and other regions compliant with international data protection standards.
• We regularly update our security protocols and monitor systems to prevent unauthorized access, in line with global best practices.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your login details confidential.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Update or correct inaccurate data.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.
• Data Portability: Receive your data in a structured, machine-readable format.

To exercise these rights, contact us at [email protected]. We will respond within a reasonable timeframe, in accordance with applicable laws like the GDPR for EU customers or CCPA for California residents.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for website functionality, such as remembering items in your cart.
• Analytical Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
• Marketing Cookies: Used to display relevant ads based on your interests (you can opt-out via your browser settings).

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect certain features of our website.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with an updated “Last Updated” date. We encourage you to review it regularly.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please reach out to us: